Shopping Guide
How to ShopShopping at THDGear is easy. You can place corporate and personal orders online in our secure environment using the most advanced encryption technology available. Simply follow the directions and you'll be able to select and purchase from a variety of Home Depot merchandise. Next to each item in our collection, you'll see the submit button to add to your cart.
To make a selection, enter the quantity you'd like to order in the quantity text box and click the "Add to Cart" button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order. You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.
Inventory AvailabilityYou will notice that inventory available is listed next to each item; please note this is inventory that is available and does not account for concurrent orders being placed for the same item. If you require all of the quantity you see available or more, please continue to place your order and follow up with our customer support team at 866.569.9027 on timing for inventory arrival. You may also experience the following inventory status
- Pre-Sell: This item is available for advanced ordering. Merchandise will ship upon in-stock availability.
- Back Order: The item is oversold but will be available shortly. Any items you order which exceed the available quantity as per the above, will remain on order in backordered status until inventory comes in. If you ordered multiple items which are available on the same order, the available items will ship while the backordered items will remain on the order until inventory becomes available. You will be charged weight-based shipping on all orders shipped to you. We do our best to keep updated estimated dates of arrival for items on backorder, should we not have provided a date or if you have further questions, please contact our customer support team please call 888.229.0957.
- Sold Out: This item is no longer available.
When placing your order, the product will be marked as “Made to Order”. You will then be provided with the production and shipping time, minimum order quantity and options for placing a Factory-Direct Order.
Please note that all Made to Order products will be shipped to you separately via standard ground shipping only and are non-refundable once submitted unless a manufacturer’s defect has been identified upon receipt. At checkout you will receive a separate order number for each Made to Order item ordered. For questions about Factory-Direct Orders, please contact customer service at 888.229.0957 Monday-Friday, 8:00 a.m. – 8:00 p.m. EST.
